AA Service Map

What it is: The basic unit of AA. Members participate in recovery, group life, and service according to willingness and local practice.

Who they serve or connect: Other alcoholics and the Fellowship through participation.

What varies locally: Membership and service customs vary; AA has no central membership roster.

What it is: The AA group where a member chooses to take particular responsibility and participate regularly in group life and service.

Who they serve or connect: Its members and the alcoholic who still suffers.

What varies locally: Groups decide their own practices within the Traditions.

What it is: General Service Representative: an elected member who connects the home group with the wider general service structure and carries information both directions.

Who they serve or connect: The home group and the general service structure.

What varies locally: Terms and local expectations can vary, though AAWS commonly describes a two-year commitment.

What it is: A member who supports the GSR, learns the role, and can serve when the GSR is unavailable.

Who they serve or connect: The home group and its continuity in general service.

What varies locally: Exact duties are set locally by the group.

What it is: A geographic or service grouping of AA groups within an Area, represented by their GSRs.

Who they serve or connect: Groups in that district and the Area service structure.

What varies locally: District boundaries and numbering are local.

What it is: District Committee Member: an elected trusted servant who works with GSRs in a district and carries district experience into the Area committee.

Who they serve or connect: The district's groups and GSRs.

What varies locally: Election timing and local responsibilities vary by Area.

What it is: Supports the DCM, helps with district work, and can serve when the DCM is unavailable.

Who they serve or connect: The district and continuity of district service.

What varies locally: Exact duties are local.

What it is: A geographic service unit made up of districts and groups, represented at the General Service Conference by an elected Delegate.

Who they serve or connect: Groups and districts in the Area.

What varies locally: Area numbers, assemblies, committees, and procedures vary.

What it is: A trusted servant who helps coordinate Area committee and assembly business according to local procedures.

Who they serve or connect: The Area service body.

What varies locally: Duties and rotation are defined locally.

What it is: The Area's elected representative to the annual General Service Conference, carrying Area experience to the Conference and reporting back.

Who they serve or connect: The Area and AA as a whole through the Conference process.

What varies locally: Panel rotation and election procedures follow the service structure and Area practice.

What it is: Supports the Delegate and may serve in the Delegate's place when needed.

Who they serve or connect: The Area and continuity of Conference participation.

What varies locally: Specific assignments vary by Area.

What it is: A trusted servant who helps maintain accurate Area, district, group, and trusted-servant information for service communication.

Who they serve or connect: The Area service structure and groups that need accurate records.

What varies locally: Tools and exact duties vary.

What it is: Records and distributes minutes, motions, and other Area business records.

Who they serve or connect: The Area assembly and committee.

What varies locally: Local procedure determines format and responsibilities.

What it is: Handles Area funds, reporting, and financial records according to Area conscience and AA self-support principles.

Who they serve or connect: The Area service body.

What varies locally: Budgets, reserves, and reporting practices vary.

What it is: The annual service meeting in the U.S. and Canada where elected Area Delegates, trustees, directors, and staff participate in AA's general service process.

Who they serve or connect: AA groups in the U.S. and Canada through the service structure.

What varies locally: This describes the U.S./Canada service structure; other countries have their own structures.

What it is: The trustee body with overall responsibility for AA's general service entities in the U.S. and Canada, operating within the Conference structure.

Who they serve or connect: AA as a whole in the U.S. and Canada through entrusted service responsibilities.

What varies locally: Board composition and corporate relationships are described in the Service Manual.

What it is: The service office that supports groups, Areas, the Conference, literature/service operations, and many service assignments in the U.S. and Canada.

Who they serve or connect: Groups and trusted servants throughout the service structure.

What varies locally: GSO is not AA's government and does not direct groups.

What it is: A local service entity through which groups may cooperate on services such as meeting information, phones, literature, events, and public information.

Who they serve or connect: Participating local groups and alcoholics seeking AA locally.

What varies locally: Intergroup is related to but not a rung in the GSR→district→Area→Conference general service chain. Services vary widely.

What it is: Service devoted to collecting, preserving, organizing, and sharing AA history responsibly.

Who they serve or connect: Groups, districts, Areas, and future members who benefit from preserved history.

What varies locally: Local archives scope and access rules vary.

What it is: Service that carries the AA message to alcoholics in custody and supports connections with AA outside.

Who they serve or connect: Alcoholics in correctional settings and local AA communities.

What varies locally: Facility rules, clearance, and local committee procedures vary.

What it is: Service that carries the AA message into treatment settings and helps connect people with AA.

Who they serve or connect: Alcoholics in treatment settings and local AA communities.

What varies locally: Facility rules and committee structures vary.

What it is: Temporary-contact service connecting people leaving treatment or other facilities with AA members and meetings in the community.

Who they serve or connect: Newcomers transitioning into local AA.

What varies locally: Programs and eligibility vary locally.

What it is: Cooperation with the Professional Community: informs professionals who encounter alcoholics about what AA is and does, cooperating without affiliating.

Who they serve or connect: Professionals and, through them, alcoholics who may need AA.

What varies locally: Local committees choose activities appropriate to their community.

What it is: Public Information: conveys accurate AA information to the general public and media while respecting anonymity and attraction rather than promotion.

Who they serve or connect: The public and alcoholics who may need AA.

What varies locally: Local PI activities vary.

What it is: Service that helps make AA literature available and encourages familiarity with official literature.

Who they serve or connect: Groups, members, newcomers, and service events.

What varies locally: Group/district/Area roles vary.

What it is: Service that helps members become aware of AA Grapevine and La Viña resources and encourages participation in AA's meetings in print.

Who they serve or connect: Members and groups.

What varies locally: Local committee structure varies; Grapevine magazine content is not the same category as GSO Conference-approved literature.

What it is: A local service function that may maintain websites, meeting data, streaming, email, or technical systems while protecting anonymity and privacy.

Who they serve or connect: The AA entity whose technology it maintains.

What varies locally: Not every Area or district uses this committee name; duties are entirely local.

What it is: Service that helps reduce barriers so alcoholics with accessibility needs can participate in AA.

Who they serve or connect: Members and newcomers facing barriers to participation.

What varies locally: Committee names and scope vary locally.